Calorie Count Bug Giving Some Members Unreliable Data – Fix Coming 3/16

The Peloton calorie count bug is now official. Peloton has confirmed that some members are seeing incorrect calorie counts after their workouts, issuing a status update that the issue has been identified and a fix is on the way. According to the company’s status page, the correction is expected to roll out during the week of March 16.

What the Bug Looks Like

For members who use an Apple Watch as a heart rate monitor while training on a Peloton Bike, Tread, or Row, the bug has produced post-class calorie totals on the Peloton screen that appear significantly inflated compared to the figures shown in the Apple Watch workout summary. In some reported cases, the discrepancy has been nearly double the accurate calorie count. The Apple Watch data, which reflects the correct figure, stands in obvious contrast to what Peloton is displaying, leaving members unsure which number to trust. Not all members are affected by the calorie count bug, and the issue appears limited to a subset of users rather than a platform-wide problem.

Peloton’s Official Acknowledgment

Peloton created an official incident for the calorie count bug, describing it as calories calculating incorrectly for some devices. That kind of official incident logging is Peloton’s standard way of tracking known platform issues, signaling that the company has moved beyond individual member support tickets and is treating this as a systemic bug. It is the same process Peloton used when it investigated and resolved previous platform glitches following software updates.  Most recently, for example, classes not counting in Programs was a frustrating bug for many menbers. Here, they have confirmed they’ve identified the root cause and are actively working toward the fix.

What to Do Until the Fix Rolls Out

If you use an Apple Watch with your Peloton hardware and have noticed your calorie counts looking unusually high, you are likely seeing the effect of this Peloton calorie count bug. For now, the Apple Watch workout summary is the more reliable source for your actual calorie data. If you do not use an Apple Watch, your calorie figures are likely unaffected by this particular issue. Peloton has historically asked members experiencing calculation discrepancies to confirm their profile data, including height, weight, age, and gender, is current, since outdated profile information can contribute to inaccuracies independent of any platform bug.

A Fix Is Coming the Week of March 16

Based on the company’s status update, the fix is expected to roll out during the week of March 16. For members who have been second-guessing their workout data, relief should be on the way within the week. Peloton’s track record with these acknowledgments has generally been to follow through once a fix window is committed, so if your numbers have looked off, it is worth checking your post-workout summaries in the coming days to see if they return to normal.

Has this been happening to your data? Let us know!

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